Privacy Policy
Last updated: January 09, 2026
Introduction
Power Coach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sports coaching platform.
By using Power Coach, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Team and organization information
- Payment and billing information
- Profile information and preferences
Game and Performance Data
When you use Power Coach to capture and analyze games, we collect:
- Game events and statistics
- Player performance metrics
- Team strategies and tactics
- Analysis results and AI-generated insights
Usage Information
We automatically collect certain information about your device and usage, including:
- Device information (type, operating system, browser)
- IP address and location data
- Usage patterns and preferences
- Log data and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Detect, investigate, and prevent fraudulent or illegal activities
- Develop new features and services
- Train and improve our AI models (using anonymized data only)
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
With Your Consent
We may share your information with your explicit consent or at your direction.
Within Your Organization
Team data may be shared with authorized members of your organization, such as coaches and administrators.
Service Providers
We may share information with third-party service providers who assist us in operating our platform, such as hosting providers and payment processors.
Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Our legitimate business needs
- Your preferences and instructions
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@powercoach.ai.
Children's Privacy
Power Coach is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@powercoach.ai
Address: Power Coach Pty Ltd, Melbourne, Australia
Website: www.powercoach.ai